Our Staff

Kristi Stover, HIS

Kristi Stover, HIS

Hearing Instrument Specialist

I have been a licensed hearing instrument specialist since 2007. I have an Associates Degree in applied Sciences for Mental Health/Social Work/Drug and Alcohol counseling. I have always had a passion for serving others and have done so in many capacities. With an understanding of how hearing loss affects clients and their families, I have dedicated myself to educating and counseling clients to get the most out of life despite their hearing loss.

Outside of helping people with their hearing needs, I am a licensed Realtor in Alabama. I enjoy selling real estate, enjoy spending time with my husband Clark, my son Bentley and our 4 dogs, along with cooking, exercising, outdoor activities, and traveling.

Stephanie Hanson, PSC

Stephanie Hanson, PSC

Patient Services Coordinator

Stephanie Hanson is a patient services coordinator at our Jasper and Bessemer clinics. Stephanie is originally from Oakman, AL and she recently moved from Florida to Carbon Hill, AL to be closer to family. She attended the University of Alabama where she earned a B.S. in Food and Nutrition.

Stephanie began working in the hearing industry in February 2023 and was drawn to the profession because she wanted to help people. What she loves most about saving hearing lives is helping them to live better lives each day. Stephanie strives to provide great customer service to our patients.

Outside of saving hearing lives, she loves to spend time with her family, friends, and dog.

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Customer Reviews

The service was wonderful. Very sweet front desk lady.everything I ever expected was more than great. I recommend y’all to anyone I talk to about hearing aids. This is the place to go

Helen Tubbs, on Google

Everyone friendly and professional. Well pleased with the service. Ordered my hearing aids

Carolyn Smith, on Google

Pattello Balance and Hearing Center are a very professional business and the quality of service has always been the best. They actually seem to care about their patients from what I have seen. I know that’s how I personally feel if I’m in there for cleaning or service on my...

Jim Moore, on Google

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